Connect Freshsales Classic and ivanti service desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Contact Created
New Account Created
New Deal Created
New Task
Deal Stage Changes
Choose an Action
Automatically do this!
- Request a new Action for ivanti service desk
Enable Integrations or automations with these events of Freshsales Classic and ivanti service desk
Enable Integrations or automations with these events of Freshsales Classic and ivanti service desk
Triggers
New Contact Created
Runs when a new contact is created.
New Account Created
Runs when a new account is created.
New Deal Created
Runs when a new deal is created.
New Task
Triggers when a new task is created.
Deal Stage Changes
Runs when deal stage changes
Actions
Find Account
Finds an account by name or ID.
Find Contact
Finds an existing contact by email or ID.
Create Account
Creates a new account in Freshsales Classic.
Create Contact
Create a new contact.
Update Account
Updates an existing account.
Update Contact
Updates an existing contact in Freshsales Classic.
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Frequently Asked Questions
To start, connect both your Freshsales Classic and ivanti service desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshsales Classic triggers actions in ivanti service desk (or vice versa).
Absolutely. You can customize how Freshsales Classic data is recorded in ivanti service desk. This includes choosing which data fields go into which fields of ivanti service desk, setting up custom formats, and filtering out unwanted information.
The data sync between Freshsales Classic and ivanti service desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshsales Classic and ivanti service desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshsales Classic
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn MoreAbout ivanti service desk
Ivanti Service Desk is IT service desk software designed to be configurable and requires no coding in order to implement.
Learn More
