IntegrationsFreshsales ClassicMicrosoft Teams
Freshsales Classic + Microsoft Teams

Connect Freshsales Classic and Microsoft Teams to Build Intelligent Automations

Choose a Trigger

Freshsales Classic

When this happens...

Choose an Action

Microsoft Teams

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new contact is created.

New Account

New Account

Triggers when a new account is created.

New Deal

New Deal

Triggers when a new deal is created.

New Task

New Task

Triggers when a new task is created.

New Channel Message

New Channel Message

Triggers when a new message is posted in a channel.

New Channel

New Channel

Trigger when new cchannel is created

Do thisActions

Action is the task that follows automatically within your Freshsales Classic integrations.

Search Account

Search Account

Find an existing account by name or id.

Search Contact

Search Contact

Find an existing contact by email or id.

Create Account

Create Account

Create a new account.

Create Contact

Create Contact

Create a new contact.

Update Account

Update Account

Updates an existing account.

Update Contact

Update Contact

Updates an existing contact.

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Step by step guides to integrate Freshsales Classic and Microsoft Teams

Frequently Asked Questions

How do I start an integration between Freshsales Classic and Microsoft Teams?

To start, connect both your Freshsales Classic and Microsoft Teams accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshsales Classic triggers actions in Microsoft Teams (or vice versa).

Can we customize how data from Freshsales Classic is recorded in Microsoft Teams?

Absolutely. You can customize how Freshsales Classic data is recorded in Microsoft Teams. This includes choosing which data fields go into which fields of Microsoft Teams, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshsales Classic and Microsoft Teams?

The data sync between Freshsales Classic and Microsoft Teams typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshsales Classic to Microsoft Teams?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshsales Classic and Microsoft Teams?

Yes, you can set conditional logic to control the flow of data between Freshsales Classic and Microsoft Teams. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshsales Classic

About Freshsales Classic

Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.

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Microsoft Teams

About Microsoft Teams

Microsoft Teams is a collaboration platform that integrates people, content, and tools to enhance teamwork and communication. It offers chat, video conferencing, file sharing, and app integration to streamline workflows and improve productivity.

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