Connect Freshsales Classic and responsesuite
Integrate Freshsales Classic with responsesuite to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Surveys in ResponseSuite when When a new contact is created in Freshsales Classic
List All Submissions from ResponseSuite when When a new contact is created in Freshsales Classic
Get Survey Submissions from ResponseSuite when When a new contact is created in Freshsales Classic
List Surveys in ResponseSuite when When a new account is created in Freshsales Classic
List All Submissions from ResponseSuite when When a new account is created in Freshsales Classic
Popular Freshsales Classic + responsesuite flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshsales Classic
When this happens...
When a new contact is created
When a new account is created
When a new deal is created
When a new task is created
Deal Stage Changes
Choose an action
responsesuite
Automatically do this!
List Surveys
List All Submissions
Get Survey Submissions
List Surveys in ResponseSuite when When a new contact is created in Freshsales Classic
Use this flowList All Submissions from ResponseSuite when When a new contact is created in Freshsales Classic
Use this flowGet Survey Submissions from ResponseSuite when When a new contact is created in Freshsales Classic
Use this flowList Surveys in ResponseSuite when When a new account is created in Freshsales Classic
Use this flowList All Submissions from ResponseSuite when When a new account is created in Freshsales Classic
Use this flowGet Survey Submissions from ResponseSuite when When a new account is created in Freshsales Classic
Use this flowList Surveys in ResponseSuite when When a new deal is created in Freshsales Classic
Use this flowList All Submissions from ResponseSuite when When a new deal is created in Freshsales Classic
Use this flowGet Survey Submissions from ResponseSuite when When a new deal is created in Freshsales Classic
Use this flowList Surveys in ResponseSuite when When a new task is created in Freshsales Classic
Use this flowSupported Triggers & Actions
Everything you can automate between Freshsales Classic and responsesuite.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new contact is created
Runs the workflow automatically when a new contact is added to your Freshsales Classic account.
When a new account is created
Runs the workflow automatically whenever a new account is created in Freshsales Classic.
When a new deal is created
Runs the workflow automatically whenever a new deal is created in the account.
When a new task is created
Runs the workflow automatically whenever a new task is created in Freshsales Classic.
Deal Stage Changes
Runs when deal stage changes
New Survey Response
Runs when a new survey response is received for a chosen survey within a configurable lookback period.
Do thisActions
Action is the task that follows automatically within your Freshsales Classic integrations.
Find Accounts
Search accounts by name or a custom field and return matching records from Freshsales Classic.
Find Contacts
Find contacts by email, name, or a custom field.
Create Account
Create a new account in Freshsales Classic.
Create Contact
Create a new contact using an email (required) and optional details such as first and last name, phone, job title, lifecycle stage, tags, and other fields. Fails if a contact with the same email already exists.
Update Account
Update an existing account by its name—modify phone, website, and other account fields. Requires a single matching account name.
Update Contact
Find a contact by email and update its details (name, phone, job title, lifecycle stage, tags, and selected custom fields).
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshsales Classic
Freshsales Classic is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.
Learn more
About responsesuite
ResponseSuite uses the intelligence of surveys to get more of your customers buying more of your products, more often.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshsales Classic and responsesuite accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshsales Classic and responsesuite as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach responsesuite. No coding required.
Yes. You can set up a workflow where Freshsales Classic triggers actions in responsesuite, and a separate workflow where responsesuite triggers actions in Freshsales Classic. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshsales Classic and responsesuite. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshsales Classic and responsesuite integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
