Connect Freshsales Suite and Commerce Layer
Integrate Freshsales Suite with Commerce Layer to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Price Lists in Commerce Layer when Contact Created in Freshsales Suite
Create Customer Group in Commerce Layer when Contact Created in Freshsales Suite
Create Customer in Commerce Layer when Contact Created in Freshsales Suite
Delete Customer in Commerce Layer when Contact Created in Freshsales Suite
Update Customer Group in Commerce Layer when Contact Created in Freshsales Suite
Popular Freshsales Suite + Commerce Layer flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshsales Suite
When this happens...
Contact Created
Deal Updated
New Deal Created
Contact Updated
Choose an action
Commerce Layer
Automatically do this!
Find Price Lists
Create Customer Group
Create Customer
Delete Customer
Update Customer Group
Create Price List
Create Shipping Category
Create SKU
Update Customer
Create Price
Create Stock Location
Create Address
Create Stock Item
Create Gift Card Recipient
Create Attachment
Create Merchant
Update Merchant
Update a Price List
Update a Stock Item
Update Address
Update Stock Location
Find Customer By Email
Find SKUs
Find Shipping Categories
Find Tags
Find Customers
Find Addresses
Find Merchants
Find Stock Locations
List Customer Groups
List SKUs
List Orders
Find Price Lists in Commerce Layer when Contact Created in Freshsales Suite
Use this flowCreate Customer Group in Commerce Layer when Contact Created in Freshsales Suite
Use this flowCreate Customer in Commerce Layer when Contact Created in Freshsales Suite
Use this flowDelete Customer in Commerce Layer when Contact Created in Freshsales Suite
Use this flowUpdate Customer Group in Commerce Layer when Contact Created in Freshsales Suite
Use this flowCreate Price List in Commerce Layer when Contact Created in Freshsales Suite
Use this flowCreate Shipping Category in Commerce Layer when Contact Created in Freshsales Suite
Use this flowCreate SKU in Commerce Layer when Contact Created in Freshsales Suite
Use this flowUpdate Customer in Commerce Layer when Contact Created in Freshsales Suite
Use this flowCreate Price in Commerce Layer when Contact Created in Freshsales Suite
Use this flowSupported Triggers & Actions
Everything you can automate between Freshsales Suite and Commerce Layer.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Runs when a contact is created in the selected view
Deal Updated
Runs when a deal is updated within the selected recent time frame.
New Deal Created
Runs when a new deal is created in Freshsales Suite.
Contact Updated
Runs when an existing contact is updated.
When a new gift card is created
Runs the workflow automatically when a new gift card is created.
When a new customer is created
Runs the workflow automatically whenever a new customer is created in Commerce Layer.
Do thisActions
Action is the task that follows automatically within your Freshsales Suite integrations.
Update Account
Update an existing account
Create Deal
Create a new deal.
Create Task
Creates a new task in Freshsales Suite.
Update Deal
Update an existing deal.
Add Note to Contact
Add a note to a contact.
Find User
Search an existing User with the matching email ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshsales Suite
Freshsales Suite is a comprehensive CRM solution that combines sales, marketing, and support functionalities into one unified platform. It helps businesses streamline their sales processes, manage customer relationships, and improve overall efficiency.
Learn more
About Commerce Layer
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshsales Suite and Commerce Layer accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshsales Suite and Commerce Layer as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Commerce Layer. No coding required.
Yes. You can set up a workflow where Freshsales Suite triggers actions in Commerce Layer, and a separate workflow where Commerce Layer triggers actions in Freshsales Suite. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshsales Suite and Commerce Layer. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshsales Suite and Commerce Layer integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
