Connect Freshsales Suite and Teamwork Desk
Integrate Freshsales Suite with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Customer in Teamwork Desk when Contact Created in Freshsales Suite
Assign Ticket in Teamwork Desk when Contact Created in Freshsales Suite
Link tasks to ticket in Teamwork Desk when Contact Created in Freshsales Suite
Unassign Ticket in Teamwork Desk when Contact Created in Freshsales Suite
Update Customer in Teamwork-desk when Contact Created in Freshsales Suite
Popular Freshsales Suite + Teamwork Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Freshsales Suite
When this happens...
Contact Created
Deal Updated
New Deal Created
Contact Updated
Choose an action
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Update Ticket
Create a Ticket
Create Customer in Teamwork Desk when Contact Created in Freshsales Suite
Use this flowAssign Ticket in Teamwork Desk when Contact Created in Freshsales Suite
Use this flowLink tasks to ticket in Teamwork Desk when Contact Created in Freshsales Suite
Use this flowUnassign Ticket in Teamwork Desk when Contact Created in Freshsales Suite
Use this flowUpdate Customer in Teamwork-desk when Contact Created in Freshsales Suite
Use this flowUpdate Ticket in Teamwork Desk when Contact Created in Freshsales Suite
Use this flowCreate a Ticket in Teamwork Desk when Contact Created in Freshsales Suite
Use this flowCreate Customer in Teamwork Desk when Deal Updated in Freshsales Suite
Use this flowAssign Ticket in Teamwork Desk when Deal Updated in Freshsales Suite
Use this flowLink tasks to ticket in Teamwork Desk when Deal Updated in Freshsales Suite
Use this flowSupported Triggers & Actions
Everything you can automate between Freshsales Suite and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Runs when a contact is created in the selected view
Deal Updated
Runs when a deal is updated within the selected recent time frame.
New Deal Created
Runs when a new deal is created in Freshsales Suite.
Contact Updated
Runs when an existing contact is updated.
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Freshsales Suite integrations.
Update Account
Update an existing account
Create Deal
Create a new deal.
Create Task
Creates a new task in Freshsales Suite.
Update Deal
Update an existing deal.
Add Note to Contact
Add a note to a contact.
Find User
Search an existing User with the matching email ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Freshsales Suite
Freshsales Suite is a comprehensive CRM solution that combines sales, marketing, and support functionalities into one unified platform. It helps businesses streamline their sales processes, manage customer relationships, and improve overall efficiency.
Learn more
About Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Freshsales Suite and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Freshsales Suite and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Freshsales Suite triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Freshsales Suite. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Freshsales Suite and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Freshsales Suite and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
