Connect Freshservice and Notifyre SMS to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Triggers when a new event occurs in Notifyre SMS, such as SMS sent, SMS received, fax sent, or fax received.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Send SMS
Sends an SMS message to a specified phone number.
Create Contact
Create an address book contact.
Create a Group
Create an address book group.
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Frequently Asked Questions
To start, connect both your Freshservice and Notifyre SMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Notifyre SMS (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Notifyre SMS. This includes choosing which data fields go into which fields of Notifyre SMS, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Notifyre SMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Notifyre SMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Notifyre SMS
Notifyre SMS is a robust communication platform that enables businesses to send and receive SMS messages efficiently. It offers seamless integration for streamlined messaging, ensuring reliable and secure communication with customers.
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