Integrations Freshservice Zoho People
Freshservice + Zoho People

Connect Freshservice and Zoho People to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Zoho People

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Zoho People

Enable Integrations or automations with these events of Freshservice and Zoho People

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Zoho People?

To start, connect both your Freshservice and Zoho People accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Zoho People (or vice versa).

Can we customize how data from Freshservice is recorded in Zoho People?

Absolutely. You can customize how Freshservice data is recorded in Zoho People. This includes choosing which data fields go into which fields of Zoho People, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Zoho People?

The data sync between Freshservice and Zoho People typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Zoho People?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Zoho People?

Yes, you can set conditional logic to control the flow of data between Freshservice and Zoho People. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Zoho People

About Zoho People

Zoho People is a comprehensive HR management platform designed to streamline and automate various human resource processes. It offers features such as employee database management, attendance tracking, leave management, and performance appraisals, making it an essential tool for efficient HR operations.

Learn More