Connect Freshservice and Acadle to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create User
Get User List
List Groups
Get User Profile
Update User Status
Create Access Group
Ready to use Freshservice and Acadle automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User
Triggers when a new user is created.
User Activated
Triggers when a new user is activated.
User Deactivated
Triggers when a new user is deactivated.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create User
Action for Creates a User /invite
Get User List
Get User List
List Groups
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Frequently Asked Questions
To start, connect both your Freshservice and Acadle accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Acadle (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Acadle. This includes choosing which data fields go into which fields of Acadle, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Acadle typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Acadle. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Acadle
Acadle is an online learning management system (LMS) that allows organizations to create, manage, and deliver educational courses and training programs. It provides tools for course creation, user management, and progress tracking, making it ideal for businesses, educational institutions, and training providers.
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