Connect Freshservice and AddCal to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

AddCal

Automatically do this!

Enable Integrations or automations with these events of Freshservice and AddCal

Enable Integrations or automations with these events of Freshservice and AddCal

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Event

Create Event

Create a calendar event with title, start/end time, location, timezone, and optional RSVP or all-day settings.

Create Calendar

Create Calendar

Creates a New Calendar

Request a new Action for Freshservice

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshservice and AddCal?

To start, connect both your Freshservice and AddCal accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in AddCal (or vice versa).

Can we customize how data from Freshservice is recorded in AddCal?

Absolutely. You can customize how Freshservice data is recorded in AddCal. This includes choosing which data fields go into which fields of AddCal, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and AddCal?

The data sync between Freshservice and AddCal typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to AddCal?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and AddCal?

Yes, you can set conditional logic to control the flow of data between Freshservice and AddCal. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
AddCal

About AddCal

Addcal is a powerful tool designed to streamline your scheduling and calendar management. It offers seamless integration with various calendar services, making it easy to organize events, set reminders, and manage appointments efficiently.

Learn More