Connect Freshservice and allmysms to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and allmysms
Enable Integrations or automations with these events of Freshservice and allmysms
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Send SMS
Sends a new SMS message to a specified recipient.
Get Campaigns
Get information about all campaigns sent or programmed in a given time period.
Send Bulk SMS
Send a text message to multiple phone numbers.
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Frequently Asked Questions
To start, connect both your Freshservice and allmysms accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in allmysms (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in allmysms. This includes choosing which data fields go into which fields of allmysms, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and allmysms typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and allmysms. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout allmysms
AllMySMS is a robust platform for managing and sending SMS communications, ideal for businesses looking to enhance their customer engagement through text messaging.
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