Connect Freshservice and api.video to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
- Request a new Action for api.video
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Live Stream Started
This Trigger will fire when a Live stream has Begun Broadcasting
Live Stream Ended
Triggers whe a Live stream ended
New Live Stream Created
Returns newly created live streams at scheduled time intervals.
New Video Created
Returns newly created videos based on the scheduled time interval.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and api.video accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in api.video (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in api.video. This includes choosing which data fields go into which fields of api.video, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and api.video typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and api.video. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout api.video
api.video is a video hosting and streaming service that allows users to upload, manage, and deliver videos with ease. It provides APIs to integrate video functionalities into applications.
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