Integrations Freshservice Arthur Online
Freshservice + Arthur Online

Connect Freshservice and Arthur Online to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Arthur Online

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Arthur Online

Enable Integrations or automations with these events of Freshservice and Arthur Online

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Arthur Online?

To start, connect both your Freshservice and Arthur Online accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Arthur Online (or vice versa).

Can we customize how data from Freshservice is recorded in Arthur Online?

Absolutely. You can customize how Freshservice data is recorded in Arthur Online. This includes choosing which data fields go into which fields of Arthur Online, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Arthur Online?

The data sync between Freshservice and Arthur Online typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Arthur Online?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Arthur Online?

Yes, you can set conditional logic to control the flow of data between Freshservice and Arthur Online. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Arthur Online

About Arthur Online

Arthur Online is a property management solution like no other. It brings together in one place property managers, tenants, contractors, agents and owners. Available on your phone, tablet, and computer, Arthur Online is accessible anywhere at any time giving you freedom and flexibility in how you manage your properties.

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