Connect Freshservice and Baserow to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Baserow

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Row Updated

Row Updated

Triggers when an existing row is updated.

Row Created or Updated

Row Created or Updated

Triggers when a new row is created or an existing row is updated.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Delete a Row

Delete a Row

Deletes an existing row.

List tables

List tables

List all tables in your account.

Create a Row

Create a Row

Creates a new row in Baserow

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Frequently Asked Questions

How do I start an integration between Freshservice and Baserow?

To start, connect both your Freshservice and Baserow accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Baserow (or vice versa).

Can we customize how data from Freshservice is recorded in Baserow?

Absolutely. You can customize how Freshservice data is recorded in Baserow. This includes choosing which data fields go into which fields of Baserow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Baserow?

The data sync between Freshservice and Baserow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Baserow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Baserow?

Yes, you can set conditional logic to control the flow of data between Freshservice and Baserow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Baserow

About Baserow

Baserow is an open-source, no-code database platform that allows users to create, share, and manage databases online without programming.It offers an intuitive spreadsheet-like interface for relational data, with features like API access, permissions, and custom views.Baserow can be self-hosted or used as a hosted service, making it ideal for quickly building internal tools, prototypes, or collaborative databases.

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