Connect Freshservice and Baseten to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Baseten

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Secret Created

New Secret Created

Triggers when a new Secret is created in Baseten

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create Training Project

Create Training Project

Create a new Baseten training project with a unique name.

List Training Projects

List Training Projects

Retrieve all Baseten training projects, returning each project's id, name, creation/update timestamps, and team.

Create Secret

Create Secret

Create a new secret in Baseten using the provided name and value.

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Frequently Asked Questions

How do I start an integration between Freshservice and Baseten?

To start, connect both your Freshservice and Baseten accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Baseten (or vice versa).

Can we customize how data from Freshservice is recorded in Baseten?

Absolutely. You can customize how Freshservice data is recorded in Baseten. This includes choosing which data fields go into which fields of Baseten, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Baseten?

The data sync between Freshservice and Baseten typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Baseten?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Baseten?

Yes, you can set conditional logic to control the flow of data between Freshservice and Baseten. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Baseten

About Baseten

Baseten is a platform that empowers developers to build, deploy, and manage machine learning models with ease. It provides tools for integrating AI capabilities into applications, streamlining the process from model creation to deployment.

Learn More