Connect Freshservice and beepsend to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

beepsend

Automatically do this!

Enable Integrations or automations with these events of Freshservice and beepsend

Enable Integrations or automations with these events of Freshservice and beepsend

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshservice and beepsend?

To start, connect both your Freshservice and beepsend accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in beepsend (or vice versa).

Can we customize how data from Freshservice is recorded in beepsend?

Absolutely. You can customize how Freshservice data is recorded in beepsend. This includes choosing which data fields go into which fields of beepsend, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and beepsend?

The data sync between Freshservice and beepsend typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to beepsend?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and beepsend?

Yes, you can set conditional logic to control the flow of data between Freshservice and beepsend. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
beepsend

About beepsend

Beepsend SMS is an easy and reliable tool to integrate SMS with your business applications. Beepsend's SMS services lets you send and receive SMS from mobile phones all over the world.

Learn More