
When this happens...

Automatically do this!
Create a project in a workspace
Create a snippet comment
Create a Repository
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new snippets is created in a repository.
Trigger that returns projects created in the last 15 minutes.
Trigger when a snippets comment.
Action is the task that follows automatically within your Freshservice integrations.
Creates a new support ticket in Freshservice.
Adds a note to an existing ticket to provide additional information.
Allows you to create a Requester in Freshservice for your support domain.
Create a project in a workspace
Create a comment on a snippet
Create a new repository in a project.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshservice and Bitbucket accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Bitbucket (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Bitbucket. This includes choosing which data fields go into which fields of Bitbucket, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Bitbucket typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Bitbucket. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreBitbucket is a web-based version control repository hosting service, primarily for source code and development projects. It offers both commercial plans and free accounts, providing a platform for developers to manage their code, collaborate on projects, and track changes.
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