Connect Freshservice and blinq to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

blinq

Automatically do this!

Enable Integrations or automations with these events of Freshservice and blinq

Enable Integrations or automations with these events of Freshservice and blinq

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and blinq?

To start, connect both your Freshservice and blinq accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in blinq (or vice versa).

Can we customize how data from Freshservice is recorded in blinq?

Absolutely. You can customize how Freshservice data is recorded in blinq. This includes choosing which data fields go into which fields of blinq, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and blinq?

The data sync between Freshservice and blinq typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to blinq?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and blinq?

Yes, you can set conditional logic to control the flow of data between Freshservice and blinq. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.