IntegrationsFreshserviceBulkGate
Freshservice + BulkGate

Connect Freshservice and BulkGate to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

BulkGate

Automatically do this!

Enable Integrations or automations with these events of Freshservice and BulkGate

Enable Integrations or automations with these events of Freshservice and BulkGate

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add a Contact

Add a Contact

Add a Contact in BulkGate Address Book

Update a Contact

Update a Contact

Update an existing contact by its Phone Number

Get a Contact

Get a Contact

Get a Contact by Phone Number

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Frequently Asked Questions

How do I start an integration between Freshservice and BulkGate ?

To start, connect both your Freshservice and BulkGate accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in BulkGate (or vice versa).

Can we customize how data from Freshservice is recorded in BulkGate ?

Absolutely. You can customize how Freshservice data is recorded in BulkGate . This includes choosing which data fields go into which fields of BulkGate , setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and BulkGate ?

The data sync between Freshservice and BulkGate typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to BulkGate ?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and BulkGate ?

Yes, you can set conditional logic to control the flow of data between Freshservice and BulkGate . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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BulkGate

About BulkGate

Bulkgate is a comprehensive platform designed for businesses to streamline their communication through bulk messaging services. It offers tools for sending SMS, Viber, and other messaging services to engage with customers effectively.

Learn More