Integrations Freshservice CaptureKit
Freshservice + CaptureKit

Connect Freshservice and CaptureKit to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

CaptureKit

Automatically do this!

Enable Integrations or automations with these events of Freshservice and CaptureKit

Enable Integrations or automations with these events of Freshservice and CaptureKit

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Scrape Website Content

Scrape Website Content

Retrieve a webpage's text and Markdown-formatted content from a provided URL.

Capture Website Screenshot

Capture Website Screenshot

Capture a screenshot of a webpage and return a downloadable image.

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Frequently Asked Questions

How do I start an integration between Freshservice and CaptureKit?

To start, connect both your Freshservice and CaptureKit accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in CaptureKit (or vice versa).

Can we customize how data from Freshservice is recorded in CaptureKit?

Absolutely. You can customize how Freshservice data is recorded in CaptureKit. This includes choosing which data fields go into which fields of CaptureKit, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and CaptureKit?

The data sync between Freshservice and CaptureKit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to CaptureKit?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and CaptureKit?

Yes, you can set conditional logic to control the flow of data between Freshservice and CaptureKit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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CaptureKit

About CaptureKit

CaptureKit is a powerful tool designed to streamline the process of capturing and managing data efficiently. Ideal for developers and businesses looking to enhance their data collection and analysis capabilities.

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