Connect Freshservice and cin7 core to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
- Request a new Action for cin7 core
Enable Integrations or automations with these events of Freshservice and cin7 core
Enable Integrations or automations with these events of Freshservice and cin7 core
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and cin7 core accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in cin7 core (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in cin7 core. This includes choosing which data fields go into which fields of cin7 core, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and cin7 core typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and cin7 core. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout cin7 core
Cin7 Core Inventory is an all in one holistic solution for Inventory Management, POS & B2B eCommerce. Easily manage all your inventory, purchases, sales, suppliers and customers in one easy to use system.
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