Connect Freshservice and Cohere AI to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and Cohere AI
Enable Integrations or automations with these events of Freshservice and Cohere AI
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Tokenize Text
Splits input text into smaller units called tokens.
Detokenize Text
This endpoint converts code tokens that use byte-pair encoding into normal text.
Embed Text
This endpoint generates text embeddings, numerical lists that represent text meaning.
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Frequently Asked Questions
To start, connect both your Freshservice and Cohere AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Cohere AI (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Cohere AI. This includes choosing which data fields go into which fields of Cohere AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Cohere AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Cohere AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Cohere AI
Cohere AI offers cutting-edge natural language processing solutions, enabling developers to integrate advanced AI-powered text understanding and generation into their applications.
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