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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
File Added
Trigger when a new file has been add
File Deleted
Instant Triggers when a file has been deleted
File Updated
Triggers when a file has been updated.
Task Deleted
Triggers when a task is deleted.
File Approved
Triggers when a file is fully translated and approved
File Reverted
Triggers when a file update has been reverted.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Get All Projects
Finds a project by id
Get User Info
Get user's information
Create Project
Creates a new project.
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Frequently Asked Questions
To start, connect both your Freshservice and Crowdin accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Crowdin (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Crowdin. This includes choosing which data fields go into which fields of Crowdin, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Crowdin typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Crowdin. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Crowdin
Crowdin is a cloud-based solution that streamlines localization management for your team. It's the perfect place to effectively manage all of your multilingual content.
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