Connect Freshservice and Datafiniti to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Search Businesses
Extract Web Data
Enable Integrations or automations with these events of Freshservice and Datafiniti
Enable Integrations or automations with these events of Freshservice and Datafiniti
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Search Businesses
Search businesses by name and retrieve business data (JSON or CSV). Optionally download results and limit the number of records.
Extract Web Data
Retrieve structured product and page details (images, categories, identifiers) from a provided webpage URL using Datafiniti.
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Frequently Asked Questions
To start, connect both your Freshservice and Datafiniti accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Datafiniti (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Datafiniti. This includes choosing which data fields go into which fields of Datafiniti, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Datafiniti typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Datafiniti. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Datafiniti
Datafiniti is a comprehensive data platform that provides access to a wide range of web data, enabling businesses to gather insights and make informed decisions. With its robust data collection and processing capabilities, Datafiniti helps users streamline their data acquisition processes.
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