Connect Freshservice and Desklog.io to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Task
Update Task
Create Project
Create Client
Create Tag
Update Tag
Rename Team
Add Team Member
Remove Team Member
Change Task Status
Delete Project
Delete Task
Delete Tag
Find user Profile
Delete Team
Enable Integrations or automations with these events of Freshservice and Desklog.io
Enable Integrations or automations with these events of Freshservice and Desklog.io
Actions
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Create Task
Creates a new task in Desklog.io.
Update Task
Updates an existing task in Desklog.io.
Create Project
Creates a Project.
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Frequently Asked Questions
To start, connect both your Freshservice and Desklog.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Desklog.io (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Desklog.io. This includes choosing which data fields go into which fields of Desklog.io, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Desklog.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Desklog.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Desklog.io
Desklog.io is a comprehensive project management and time tracking software designed to enhance productivity and streamline workflow processes. It offers features such as task management, employee monitoring, and automated timesheets, making it an ideal solution for businesses looking to optimize their project management and team collaboration efforts.
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