Connect Freshservice and Detectify to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Add Asset
Delete Asset
Create Group
Ready to use Freshservice and Detectify automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Asset
Trigger when a new Asset is Created.
New Group
Trigger when a new Group is created.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Asset
Add new asset for the team.
Delete Asset
Delete an Existing Asset.
Create Group
Creates a New Group.
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Frequently Asked Questions
To start, connect both your Freshservice and Detectify accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Detectify (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Detectify. This includes choosing which data fields go into which fields of Detectify, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Detectify typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Detectify. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Detectify
Detectify is a powerful web security service that helps you identify and manage vulnerabilities in your web applications. It offers automated security scanning and continuous monitoring to ensure your web assets are protected against potential threats.
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