Connect Freshservice and Disqus to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Forum
Ready to use Freshservice and Disqus automations
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Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Comment
Triggers when a new comment is left on a Disqus-enabled forum.
New Flagged Comment
Triggers when a Disqus comment is flagged.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Forum
Creates a new forum.
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Frequently Asked Questions
To start, connect both your Freshservice and Disqus accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Disqus (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Disqus. This includes choosing which data fields go into which fields of Disqus, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Disqus typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Disqus. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Disqus
Disqus is a global comment system that improves discussion on websites and connects conversations across the web. It provides a platform for users to engage in discussions, share opinions, and interact with content creators and other users.
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