Integrations Freshservice Divine API
Freshservice + Divine API

Connect Freshservice and Divine API to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Divine API

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Divine API

Enable Integrations or automations with these events of Freshservice and Divine API

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Get Panchang

Get Panchang

Get Panchang and/or Tithi for a specific date and place.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Divine API?

To start, connect both your Freshservice and Divine API accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Divine API (or vice versa).

Can we customize how data from Freshservice is recorded in Divine API?

Absolutely. You can customize how Freshservice data is recorded in Divine API. This includes choosing which data fields go into which fields of Divine API, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Divine API?

The data sync between Freshservice and Divine API typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Divine API?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Divine API?

Yes, you can set conditional logic to control the flow of data between Freshservice and Divine API. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Divine API

About Divine API

Divine API offers a comprehensive suite of tools for developers to seamlessly integrate and manage APIs, enhancing connectivity and functionality across applications.

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