Connect Freshservice and docAnalyzer AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Find all Documents
Chat with a Document
Find all Labels
Label based Document Detailing
Enable Integrations or automations with these events of Freshservice and docAnalyzer AI
Enable Integrations or automations with these events of Freshservice and docAnalyzer AI
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Find all Documents
Find all Documents
Chat with a Document
Chat with a Document
Find all Labels
Find all Labels
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Frequently Asked Questions
To start, connect both your Freshservice and docAnalyzer AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in docAnalyzer AI (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in docAnalyzer AI. This includes choosing which data fields go into which fields of docAnalyzer AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and docAnalyzer AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and docAnalyzer AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout docAnalyzer AI
docAnalyzer AI is an advanced tool designed to analyze and process documents using artificial intelligence. It offers features such as document classification, data extraction, and content analysis, making it an essential tool for businesses and individuals looking to streamline their document management processes.
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