Connect Freshservice and Dolby to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Update Webhook
Register Webhook
Start Enhancing
Delete Webhook
Enable Integrations or automations with these events of Freshservice and Dolby
Enable Integrations or automations with these events of Freshservice and Dolby
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Update Webhook
Update the previously registered webhook configuration.
Register Webhook
Register a webhook that is triggered when a job completes.
Start Enhancing
Start enhancing to improve your media.
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Frequently Asked Questions
To start, connect both your Freshservice and Dolby accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Dolby (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Dolby. This includes choosing which data fields go into which fields of Dolby, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Dolby typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Dolby. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Dolby
Dolby.io provides advanced audio and video processing solutions for developers, enabling them to integrate high-quality media experiences into their applications. With a focus on enhancing communication and media playback, Dolby.io offers APIs and SDKs for real-time audio and video streaming, media processing, and more.
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