Connect Freshservice and Eden AI to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Eden AI

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Eden AI

Enable Integrations or automations with these events of Freshservice and Eden AI

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Text to Speech

Text to Speech

Conver Text message into audio.

Chat Conversation

Chat Conversation

Generate a Human-like responses to various inputs and queries.

Translate Text

Translate Text

Translate a Text into another language.

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Frequently Asked Questions

How do I start an integration between Freshservice and Eden AI?

To start, connect both your Freshservice and Eden AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Eden AI (or vice versa).

Can we customize how data from Freshservice is recorded in Eden AI?

Absolutely. You can customize how Freshservice data is recorded in Eden AI. This includes choosing which data fields go into which fields of Eden AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Eden AI?

The data sync between Freshservice and Eden AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Eden AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Eden AI?

Yes, you can set conditional logic to control the flow of data between Freshservice and Eden AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Eden AI

About Eden AI

Eden AI is an AI API aggregator that allows you to use many AI technologies and providers without having to set up each API individually.

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