Connect Freshservice and ella-interactive to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and ella-interactive
Enable Integrations or automations with these events of Freshservice and ella-interactive
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and ella-interactive accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in ella-interactive (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in ella-interactive. This includes choosing which data fields go into which fields of ella-interactive, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and ella-interactive typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and ella-interactive. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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About ella-interactive
Ella Interactive is a software tool for business owners, freelancers, ad agencies, and enterprises looking to skyrocket their digital marketing results.
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