Connect Freshservice and Emelia to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create a campaign
Add contact to a campaign
Create a LinkedIn campaign
Add contact to a LinkedIn campaign
Create an advanced campaign
List campaigns
Add Contact to blacklist
Search Linkedin Campaign
Search advanced campaigns
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Fetch advanced campaign
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create a campaign
Create a new campaign with targeted email lists and content setup.
Add contact to a campaign
Add a contact to a specific campaign for targeted outreach and engagement.
Create a LinkedIn campaign
The action "Create a LinkedIn campaign" initiates a new LinkedIn campaign via API.
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Frequently Asked Questions
To start, connect both your Freshservice and Emelia accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Emelia (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Emelia. This includes choosing which data fields go into which fields of Emelia, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Emelia typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Emelia. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Emelia
Emilia is the only platform dedicated to Growth Marketing teams and B2B automation companies that has 3 e-mail addresses for cold-emailing.
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