Connect Freshservice and Fillout to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Fillout

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Submission

New Submission

Triggers when a form receives a new submission.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Get Form Responses

Get Form Responses

Get all response data provided by users.

Search Response

Search Response

Returns a single Responses by its ID

Delete Response

Delete Response

Deletes a submission by its ID

Request a new Action for Freshservice

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshservice and Fillout?

To start, connect both your Freshservice and Fillout accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Fillout (or vice versa).

Can we customize how data from Freshservice is recorded in Fillout?

Absolutely. You can customize how Freshservice data is recorded in Fillout. This includes choosing which data fields go into which fields of Fillout, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Fillout?

The data sync between Freshservice and Fillout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Fillout?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Fillout?

Yes, you can set conditional logic to control the flow of data between Freshservice and Fillout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Fillout

About Fillout

Fillout is a comprehensive form-building platform that allows users to create, customize, and manage online forms with ease. It offers a variety of templates and advanced features to streamline data collection and enhance user engagement.

Learn More