Connect Freshservice and GitHub to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Issue
Find Repository
pull request is opened
Update GitHub Issue
Add comment to issue
Find issue
Find Organization
Create Gist
Get File Changes
Get file contents
Create Issue Comment
Add a comment to an issue
Create Commit Comment
Create Inline Comment
Invite someone to your GitHub organization
Update pull request
Ready to use Freshservice and GitHub automations
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
new issue is created
runs when new issue is created
new branch or tag is created
runs when new branch or tag is created
new release is published
runs when new release is published
New pull request is opened/closed
runs when new pull request is opened
new issue is created
runs when new issue is created
new issue is opened
runs when new issue is opened
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Issue
Creates a new issue in a specified repository.
Find Repository
Return repository details for a specified GitHub user or organization and repository name.
pull request is opened
runs when pull request is opened
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Frequently Asked Questions
To start, connect both your Freshservice and GitHub accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in GitHub (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in GitHub. This includes choosing which data fields go into which fields of GitHub, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and GitHub typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and GitHub. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout GitHub
GitHub is a platform for version control and collaboration, allowing developers to work together on projects from anywhere. It provides tools for code review, project management, and continuous integration.
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