IntegrationsFreshserviceGoHighLevel
Freshservice + GoHighLevel

Connect Freshservice and GoHighLevel to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

GoHighLevel

Automatically do this!

Enable Integrations or automations with these events of Freshservice and GoHighLevel

Enable Integrations or automations with these events of Freshservice and GoHighLevel

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Create Task

Create Task

Creates a new task.

Update Task

Update Task

Update the details of an existing task by its ID.

Search Task

Search Task

Find the details of a task by its id.

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Frequently Asked Questions

How do I start an integration between Freshservice and GoHighLevel?

To start, connect both your Freshservice and GoHighLevel accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in GoHighLevel (or vice versa).

Can we customize how data from Freshservice is recorded in GoHighLevel?

Absolutely. You can customize how Freshservice data is recorded in GoHighLevel. This includes choosing which data fields go into which fields of GoHighLevel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and GoHighLevel?

The data sync between Freshservice and GoHighLevel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to GoHighLevel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and GoHighLevel?

Yes, you can set conditional logic to control the flow of data between Freshservice and GoHighLevel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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GoHighLevel

About GoHighLevel

GoHighlevel is a comprehensive marketing and CRM platform designed for businesses to manage their sales, marketing, and customer relationship efforts seamlessly in one place.

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