Connect Freshservice and Graphy to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Graphy

Automatically do this!

Ready to use Freshservice and Graphy automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Learner is created

New Learner is created

Triggers when a learner is created

New Success Transaction

New Success Transaction

Triggers when the process of purchase transaction is complete

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Enroll Learner to Course

Enroll Learner to Course

Enroll a learner to a course by email ID

Unenroll Learner from Course

Unenroll Learner from Course

Unenroll a Lerner from Course using email ID

Create a Learner

Create a Learner

Creates a learner using email ID and Name

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Frequently Asked Questions

How do I start an integration between Freshservice and Graphy?

To start, connect both your Freshservice and Graphy accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Graphy (or vice versa).

Can we customize how data from Freshservice is recorded in Graphy?

Absolutely. You can customize how Freshservice data is recorded in Graphy. This includes choosing which data fields go into which fields of Graphy, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Graphy?

The data sync between Freshservice and Graphy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Graphy?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Graphy?

Yes, you can set conditional logic to control the flow of data between Freshservice and Graphy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Graphy

About Graphy

Graphy is a platform that enables creators to build and sell interactive courses. It provides tools for video hosting, quizzes, and community engagement, allowing creators to offer a comprehensive learning experience.

Learn More