Connect Freshservice and Gravitec.net to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Send Push Notification
Enable Integrations or automations with these events of Freshservice and Gravitec.net
Enable Integrations or automations with these events of Freshservice and Gravitec.net
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Send Push Notification
Send a web push notification to your website subscribers.
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Frequently Asked Questions
To start, connect both your Freshservice and Gravitec.net accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Gravitec.net (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Gravitec.net. This includes choosing which data fields go into which fields of Gravitec.net, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Gravitec.net typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Gravitec.net. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Gravitec.net
Gravitec provides web push notification services for websites and Android browsers to send automated and manual push campaigns that re‑engage visitors and boost site traffic. Features include subscriber segmentation, analytics, automations (RSS, drip, welcome), integrations and a RESTful API plus AI‑assisted copy generation for push messages.
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