Connect Freshservice and Greip to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Greip

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Greip

Enable Integrations or automations with these events of Freshservice and Greip

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Asn Lookup

Asn Lookup

Fetches the details of a given AS Number.

Bin Lookup

Bin Lookup

Fetches the details of a Bank Identification Number.

Detect Profanity

Detect Profanity

Detects profanity in a given text.

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshservice and Greip?

To start, connect both your Freshservice and Greip accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Greip (or vice versa).

Can we customize how data from Freshservice is recorded in Greip?

Absolutely. You can customize how Freshservice data is recorded in Greip. This includes choosing which data fields go into which fields of Greip, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Greip?

The data sync between Freshservice and Greip typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Greip?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Greip?

Yes, you can set conditional logic to control the flow of data between Freshservice and Greip. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.