Connect Freshservice and Gumlet to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Upload video
Create Asset
Update Video
Search Assets
Create Playlist
Search playlists
Create Collection
Delete Collection
Ready to use Freshservice and Gumlet automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Video Uploaded
Triggers when a new video is uploaded
Playlist Assets Created
Trigger when new playlist assets created.
Collections Created
Trigger when new Collections created.
New Video Asset
Returns video assets that were added to a specified Gumlet collection since the last check.
List Updated Videos
Retrieves video assets from the specified Gumlet collection that were created or updated since the configured scheduled time.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Upload video
Upload a video to your gumlet account.
Create Asset
Create a new Asset.
Update Video
Update a video's metadata and delivery settings in Gumlet — edit title, description, tags, format, image overlay, and audio/subtitle tracks.
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Frequently Asked Questions
To start, connect both your Freshservice and Gumlet accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Gumlet (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Gumlet. This includes choosing which data fields go into which fields of Gumlet, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Gumlet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Gumlet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Gumlet
Gumlet is a powerful image and video optimization platform designed to deliver high-quality media content with minimal load times. It provides automatic resizing, compression, and delivery of images and videos, ensuring optimal performance across all devices and platforms.
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