Connect Freshservice and Humantic AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Humantic Profile
Create Humantic Profile Text
Fetch Humantic Profile
Upload text to Humantic Profile
Enable Integrations or automations with these events of Freshservice and Humantic AI
Enable Integrations or automations with these events of Freshservice and Humantic AI
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Humantic Profile
Create an Humantic Profile.
Create Humantic Profile Text
Create Humantic Profile Text.
Fetch Humantic Profile
Fetch an Humantic Profile.
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Frequently Asked Questions
To start, connect both your Freshservice and Humantic AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Humantic AI (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Humantic AI. This includes choosing which data fields go into which fields of Humantic AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Humantic AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Humantic AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Humantic AI
Humantic AI is a cutting-edge platform that leverages artificial intelligence to provide deep insights into human behavior and personality. It helps businesses and individuals understand their customers, colleagues, and themselves better, enabling more personalized and effective interactions.
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