Connect Freshservice and Hume.ai to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create Prompt
Text To Speech
Create Tool
Delete Tool
Update Tool Name
Delete Prompt
Ready to use Freshservice and Hume.ai automations
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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- Send for Approval acceptCreate Entry of expensesAdd Step
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Tool
Trigger When new Tool is Created.
New Prompt
Trigger When new Prompt is Created.
Update Tool
Trigger When an existing Tool is Updated.
Update Prompt
Trigger When an existing Prompt is Updated.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Create Prompt
Creates a Prompt.
Text To Speech
Convert your Text Message into Speech.
Create Tool
Creates a Tool
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Frequently Asked Questions
To start, connect both your Freshservice and Hume.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Hume.ai (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Hume.ai. This includes choosing which data fields go into which fields of Hume.ai, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Hume.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Hume.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Hume.ai
Hume.ai is a platform that leverages artificial intelligence to analyze and interpret human emotions and expressions. It provides tools and APIs for developers to integrate emotion recognition capabilities into their applications, enhancing user interaction and experience.
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