Connect Freshservice and inwise to Build Intelligent Automations
Enable Integrations or automations with these events of Freshservice and inwise
Enable Integrations or automations with these events of Freshservice and inwise
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and inwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in inwise (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in inwise. This includes choosing which data fields go into which fields of inwise, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and inwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and inwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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About inwise
inwise is a platform for email marketing & mobile marketing, landing pages and transactional messaging. Since 2002 we are serving thousands of customers around the globe with a powerful and easy to use web based solution.
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