Connect Freshservice and IP2Location.io to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Get Domain information
Look Up IP Address
Enable Integrations or automations with these events of Freshservice and IP2Location.io
Enable Integrations or automations with these events of Freshservice and IP2Location.io
Actions
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Get Domain information
Obtain domain information by domain name
Look Up IP Address
Retrieves geolocation data for an IP address like country, region, city and more.
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Frequently Asked Questions
To start, connect both your Freshservice and IP2Location.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in IP2Location.io (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in IP2Location.io. This includes choosing which data fields go into which fields of IP2Location.io, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and IP2Location.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and IP2Location.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout IP2Location.io
IP2Location.io is a geolocation service that provides information about the geographical location of an IP address. It offers a range of services and APIs that enable users to identify the location, network, and other relevant data associated with an IP address. This information can be valuable for various purposes, such as targeting advertisements, preventing fraud, analyzing website traffic, and enhancing cybersecurity measures. IP2Location.io utilizes a vast database of IP address data, continually updated to ensure accuracy and reliability in its geolocation services.
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