Connect Freshservice and Justdial to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Leads
Triggers when the new lead is captured in Justdial.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Freshservice and Justdial accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Justdial (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Justdial. This includes choosing which data fields go into which fields of Justdial, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Justdial typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Justdial. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Justdial
Justdial is a comprehensive local search service in India, providing users with quick access to information about businesses, services, and products across various categories. It connects users with local vendors and service providers, offering reviews, ratings, and contact details.
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