Connect Freshservice and Kakao to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Get User
Enable Integrations or automations with these events of Freshservice and Kakao
Enable Integrations or automations with these events of Freshservice and Kakao
Actions
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
Get User
Get user information.
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Frequently Asked Questions
To start, connect both your Freshservice and Kakao accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Kakao (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Kakao. This includes choosing which data fields go into which fields of Kakao, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Kakao typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Kakao. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Kakao
Kakao is a leading South Korean internet company that offers a wide range of services including messaging, social networking, and digital content. It is best known for its popular messaging app, KakaoTalk, which provides users with seamless communication options and various integrated services.
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