Connect Freshservice and keygen to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create User
Find Licence
Update Machine
Update User
Create Token
Update Licence
Renew License
Reinstate License
Suspend License
Reset License Usage
Checkout License
Checkout Machine
Ready to use Freshservice and keygen automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
User Created HOLD
Triggers when a new user is created.
Do thisActions
Action is the task that follows automatically within your Freshservice integrations.
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Create User
Craetes a user
Find Licence
Finds an existing license by its license key.
Update Machine
Updates a machine.
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Frequently Asked Questions
To start, connect both your Freshservice and keygen accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in keygen (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in keygen. This includes choosing which data fields go into which fields of keygen, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and keygen typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and keygen. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout keygen
Keygen is a key generation service that makes it easy for businesses to license and distribute their software.
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