Connect Freshservice and keygen to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

keygen

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

User Created HOLD

User Created HOLD

Triggers when a new user is created.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Create User

Create User

Craetes a user

Find Licence

Find Licence

Finds an existing license by its license key.

Update Machine

Update Machine

Updates a machine.

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Frequently Asked Questions

How do I start an integration between Freshservice and keygen?

To start, connect both your Freshservice and keygen accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in keygen (or vice versa).

Can we customize how data from Freshservice is recorded in keygen?

Absolutely. You can customize how Freshservice data is recorded in keygen. This includes choosing which data fields go into which fields of keygen, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and keygen?

The data sync between Freshservice and keygen typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to keygen?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and keygen?

Yes, you can set conditional logic to control the flow of data between Freshservice and keygen. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.