Integrations Freshservice Lelapa AI
Freshservice + Lelapa AI

Connect Freshservice and Lelapa AI to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Lelapa AI

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Lelapa AI

Enable Integrations or automations with these events of Freshservice and Lelapa AI

Actions

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Translate

Translate

Translate text from one language to another.

List all the batches

List all the batches

List all the batches that have been created.

Identify proper nouns

Identify proper nouns

Identify proper nouns (specific people, places, things) in a text.

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Frequently Asked Questions

How do I start an integration between Freshservice and Lelapa AI?

To start, connect both your Freshservice and Lelapa AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Lelapa AI (or vice versa).

Can we customize how data from Freshservice is recorded in Lelapa AI?

Absolutely. You can customize how Freshservice data is recorded in Lelapa AI. This includes choosing which data fields go into which fields of Lelapa AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Lelapa AI?

The data sync between Freshservice and Lelapa AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Lelapa AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Lelapa AI?

Yes, you can set conditional logic to control the flow of data between Freshservice and Lelapa AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Lelapa AI

About Lelapa AI

Lelapa is an AI-driven platform that leverages artificial intelligence to provide innovative solutions and tools for various applications. It focuses on enhancing productivity and efficiency through advanced AI technologies.

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