Connect Freshservice and Lemlist to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Lemlist

Automatically do this!

Ready to use Freshservice and Lemlist automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Unsubscribed Recipient

Unsubscribed Recipient

Triggers when a recipient be unsubscribes from an email subscription list.

New Campaign

New Campaign

Triggers when a new campaign is created.

New Company

New Company

Triggers when a new company is created.

Request a new Trigger for Freshservice

Do thisActions

Action is the task that follows automatically within your Freshservice integrations.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Add Lead to campaign

Add Lead to campaign

Add lead to a campaign

Search Lead

Search Lead

Search a lead

Add Recipient to Unsubscribe List

Add Recipient to Unsubscribe List

Add a recipient to unsubscribe list

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Freshservice and Lemlist?

To start, connect both your Freshservice and Lemlist accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Lemlist (or vice versa).

Can we customize how data from Freshservice is recorded in Lemlist?

Absolutely. You can customize how Freshservice data is recorded in Lemlist. This includes choosing which data fields go into which fields of Lemlist, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Lemlist?

The data sync between Freshservice and Lemlist typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Lemlist?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Lemlist?

Yes, you can set conditional logic to control the flow of data between Freshservice and Lemlist. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

Learn More
Lemlist

About Lemlist

lemlist is an email outreach platform that enables users to create, send, and track personalized email campaigns. It offers features like automated follow-ups, A/B testing, and detailed analytics to help improve email outreach efforts.

Learn More