IntegrationsFreshserviceLyzr
Freshservice + Lyzr

Connect Freshservice and Lyzr to Build Intelligent Automations

Choose a Trigger

Freshservice

When this happens...

Choose an Action

Lyzr

Automatically do this!

Enable Integrations or automations with these events of Freshservice and Lyzr

Enable Integrations or automations with these events of Freshservice and Lyzr

Actions

Create Ticket

Create Ticket

Creates a new support ticket in Freshservice.

Add Note to Ticket

Add Note to Ticket

Adds a note to an existing ticket to provide additional information.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Create User

Create User

Create a user.

Update user

Update user

Update a user in Lyze.

Request a new Action for Freshservice

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Frequently Asked Questions

How do I start an integration between Freshservice and Lyzr?

To start, connect both your Freshservice and Lyzr accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Lyzr (or vice versa).

Can we customize how data from Freshservice is recorded in Lyzr?

Absolutely. You can customize how Freshservice data is recorded in Lyzr. This includes choosing which data fields go into which fields of Lyzr, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshservice and Lyzr?

The data sync between Freshservice and Lyzr typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshservice to Lyzr?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshservice and Lyzr?

Yes, you can set conditional logic to control the flow of data between Freshservice and Lyzr. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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Lyzr

About Lyzr

Lyzr is an advanced AI-driven platform designed to provide businesses with powerful analytics and insights. By leveraging cutting-edge artificial intelligence technologies, Lyzr helps organizations make data-driven decisions, optimize operations, and enhance overall performance. The platform is ideal for companies looking to harness the power of AI to gain a competitive edge in their industry.

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