Connect Freshservice and Mapsly to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshservice
Choose an Action
Automatically do this!
Create or Update record
Enable Integrations or automations with these events of Freshservice and Mapsly
Enable Integrations or automations with these events of Freshservice and Mapsly
Actions
Create Ticket
Creates a new support ticket in Freshservice.
Add Note to Ticket
Adds a note to an existing ticket to provide additional information.
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Create or Update record
Creates a new or update an existing record.
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Frequently Asked Questions
To start, connect both your Freshservice and Mapsly accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshservice triggers actions in Mapsly (or vice versa).
Absolutely. You can customize how Freshservice data is recorded in Mapsly. This includes choosing which data fields go into which fields of Mapsly, setting up custom formats, and filtering out unwanted information.
The data sync between Freshservice and Mapsly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshservice and Mapsly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
Learn MoreAbout Mapsly
Mapsly is a powerful geo-mapping and location intelligence platform that integrates with your CRM to provide advanced mapping, routing, and territory management capabilities. It helps businesses visualize their data on a map, optimize routes, and manage territories effectively.
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